Knowledgebase
Search your questions?
- 1.FAQ
- 2.How to Pay
- Payment Methods
- My Country Isn't Available In Paypal!
- How Does Paypal Work, Generally Speaking?
- Cash On Delivery?
- May I know pcpartsltd.com's paypal account?
- Do I Have To Pay VAT / Sales Tax?
- Viewing Prices In Different Currencies
- Dropshipper Need To Pay Attention To!
- Why Was My Order Cancelled
- Can I Pay By Credit Card?
- Shipping For Online Sellers
- VAT & Sales Tax Info.
- Viewing Prices in Different Currencies
- For Dropshippers
- 3.New User--Guide
- 4.Shipping & Delivery
- 5.After Sale
- 6.Troubleshooting
- 7.How To Drop-Ship With pcpartsltd
- 8.Taxes,Customs & Duties
- 9.Guarantee & Warranty
- 10.Checking Your Order
- 11.Can I Get Extra Discount
- 12.Affiliates Programme
- 13.Policies & Terms
Why Was My Order Cancelled
Why was my order cancelled?/Why did you refund my payment?
If we returned your money to you and closed your order, it is almost certainly because we were unable to verify your payment or the products you ordered were out of stock.Generally,our customer service staff will contact you by phone or email to discuss with you,but if we can not get in touch with you in 5 days after we receive your payment,we will have to refund for you.As we think,It is our responsibility to ship out your order in time.
Possible reasons for refunding money are:
- Paypal account name and address does not match your order's shipping address, and there was no response when we contacted you.
- The the products you ordered were out of stock(Generally we have enough stock but rarely we may suffer an temporarily lack of certain product ),and there was no response when we contacted you.
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Our target customers and market
We do wholesale and Retail business, so no minimum quantity Limit. Long term and regular business relations will benefit both of us. The laptop parts importers, PC Accessories dealers, Spare parts buyers, please contact us and append your information such as company name, main business field, purchasing plan and contact information, or register our business member to apply for discount on base of our wholesale price. we will offer very competitive art dealer prices for you.
You will be more competitive in your market if we can cooperate together.
Pcpartsltd.com is a direct Exporter of high quality notebooks and laptop components, such as AC adapter, laptop battery, laptop keyboard, laptop Inverter, laptop Hinges, laptop CPU Fan, laptop driver, laptop MotherBoards, Samsung Wall Mount, laptop LCD Bezel/ LCD lid, laptop lcd/led panel and Laptop LCD Video Cable, 2nd HDD caddy adapter and PC power supply. We are PC and Laptop Parts expert.
